*** Due to the Corona Crisis shipping to some countries might take much longer than usual.
You can find the latest update HERE. ***

HOW MUCH IS SHIPPING AND HOW LONG WILL IT TAKE?

to Germany
EUR 3.90

to European countries
EUR 8.90

to non-EU countries
EUR 8.90

Orders are usually dispatched within 1 to 2 business days. We are shipping to the below-listed countries of the European Union, to Switzerland, Norway and Liechtenstein.
Gift vouchers will be sent by email and therefore are free of shipping costs.

All goods are dispatched by standard post/ DHL from Germany. Domestic shipments take approximately 2 to 3 business days to arrive. International shipments take approximately 5 to 15 business days to arrive, depending on the regulations in the destination country.

Please note that if you live outside the European Union, you might be subject to import duties and taxes, and any additional charges must be paid by you. Import duties and taxes are non-refundable. Customers who reject an international order will be responsible for the customs fees and shipping charges to and from the country. The rejected package will be returned to us and the cost of the 2-way international shipping plus customs fees will be deducted from your refund.

Product prices include VAT. If you live outside the European Union, this tax will be deducted during the checkout process.

Please contact us at shop@frauleinannie.com with any questions regarding international shipping.
We're happy to help.

EXPRESS delivery is currently not available, sorry.

*With the new PayPal payment module, you can now also pay by credit card and if you're in Germany also per direct debit. You don't need to have a PayPal account to do so.